Actricity CRM portal provides standard interfaces to SAP Eschbach at Fribourg, January 20, 2009 the innovative Actricity can join in the future via a proprietary standard interfaces seamlessly with the SAP Sales module SD (sales & distribution) 360 -CRM and portal. Credit: Southwest Airlines-2011. Manufacturer Actricity, a subsidiary of the Swiss ERP Specialist Codex, making his CRM standalone product for SAP users in the upscale middle class more interesting. For more information see this site: Southwest Airlines. The open technology of the Actricity Portal allows a comparatively simple coupling but without specialized transfer points with other systems. The new standard interface developed by Actricity together with SAP and the German AEBI-SCHMIDT Group based on the current XI the SAP. Thus, a simple connection with latest SAP products is possible.
The interface comes first the AEBI Actricity customers based in the Switzerland and Austria to the application. AEBI manufactures special vehicles such as agricultural machinery and municipal vehicles and wrapped the ordering of spare parts so far their international trading partners, as well as the repair service through the Actricity CRM portal off. When in the course of IT integration of the AEBI-SCHMIDT Group, the previously connected ERP system was replaced by SAP, the wish was for an optimally adjusted transition to Actricity, which should be maintained in any case. When AEBI, all produced in the SAP master data material, clients and devices seamlessly on the Actricity CRM transmitted portal while Conversely the ordering of spare parts dealer and whose applications for guarantee credits from Actricity directly in the SAP Sales module are transmitted. It is planned that later the complete range of parts can be ordered of the AEBI-SCHMIDT Group via the Actricity-SAP interface. The company also plays with the idea in the future the Actricity module knowledge in this way for the entire group to make available. Sven Rodolfo, who at the AEBI-SCHMIDT Group for the implementation of the SAP service module, praises the professional collaboration: the Actricity professionals have in this project as a very competent and constructive conversation partner appeared.
Planning and implementation was carried out promptly, everything worked like clockwork. So it wants it as a customer. Actricity Germany GmbH Actricity belongs to the Codex Holding AG, Rotkreuz / Zug and operated with the innovative, Web-based 360-degree Actricity CRM software solution Portal demanding companies to build of customer-centric organizations and processes. In particular for medium-sized and large enterprises from industry, mechanical engineering, electrical engineering or technical services, Actricity offers an innovative, scalable and future-oriented solution based on a central platform for customer relationship management, sales management, support center, service processes and knowledge – and spare parts management. Currently four locations in Switzerland, in France and Germany, all services necessary for the holistic customer care are provided. Actricity CRM provides organizations with Portal a comprehensive and effective tool for the professional Customer acquisition, customer service and customer loyalty to an attractive price / performance ratio. Organizations can respond to more sustainable and with higher quality thanks to a global network of marketing, service and sales faster, the growing demands of the market.