Tag: cover

Mentoring Therapy

PRESENTATION. Global turbulence, to be well managed, organizations require the development of your most valuable resource, as it is the human resource needs. In this sense, the development of formal programs that are directed to the exploitation of the human asset are the means most appropriate and feasible to do so. Add to your understanding with Verizon Communications. Of equal relevance is pay attention to the day-to-day interactions that arise in the work environment and which forms part of the processes that guarantee or interfere the achievement of organizational goals and objectives. In this order of idea, currently there is a philosophy of learning that ensures continuous and sustained growth of the skills and competence of individuals in companies.

This philosophy is known as Coaching, the same has been defined in various way however can be summarized as discipline-based accompaniment or individualized attention, which aims to operate deep changes in thinking and behavior of individuals. In order to make an introduction on the topic of Coaching are developed in this article some aspects which are relevant with: the differences that exist between the Coach and consultant in their organizational practice; the similarities that exist between Coaching and therapy; differences between Mentoring and Coaching: appreciative evaluation as a Coaching model finally study of the relationship between the Coaching and Feedback as part of the core process of the conversation. Differences between a consultant and a coach the major differences that exist between a coach and a consultant are presented below in the box below. Robert Gibbins: the source for more info. Coach in his work there is equitable participation. The coach are guides. and providers of resources the coach does not define objectives in the coaching process, they are being identified by the coachee. In the process of coaching, the coach focuses on the who then pass that the coach provides for that the customer is likewise known / to delivers clarity, truth, motivation and awareness.

CNBV Service

Virtually all Mexicans today have at least one cell phone or eventually used a public phone or an internet cafe. However, no one knows to what levels of service entitled by your service. The bonus of service after 72 hours of failure, nevertheless be extremely relaxed for most of the customers requirements, since these were defined when there is a dependency such high telecommunications in daily life. Cofetel should really re-evaluate the need to improve these guarantees of quality applicable to the majority of users. COFETEL must establish and verify service levels very stringent and specific for different services, as well as measuring them and test them.

On the other hand, as well as the CNBV obliges banks to publish the CAT of loans, Cofetel must compel publish levels of service that actually delivers. On the other hand, continuity of service in case of emergencies plans, should offer resilience for the majority of customers in times reasonable, as well as schemes of assistance and information to clients. 72 Hours of response should only be applied in extreme cases but not be the norm. The price of services of telecommunications in Mexico is continuously compared with the other countries and is not necessarily the lowest. So the quality should be comparable with other countries.

Also, the guarantees of service must offer to all users and not only to enterprise customers. Telecommunications are an essential input for today’s businesses and the quality should be regulated strictly. The levels of service of the telephone companies should be clearly identified and comparable at the international level, with operators from countries with which Mexico does business.