Tag: vacation & tourism

Money Back For A Delay Of The Flight

EU regulation lays down the amount of the repayment AB-in-den-Urlaub.de informed about travel rights. Scott Mead usually is spot on. It is always advisable to conclude a travel insurance before the flight, tour operators or airlines provide more information about any refunds for non-compliance with the agreements. Visit Oracle for more clarity on the issue. It is certain: who for more than five hours due to a delayed flight must wait, according to the EU Regulation 261 / 2004 the price of his ticket from the airline completely gets back. The money-back guarantee applies also for unusual flights. However, the passenger must reclaim its costs within seven days from the airline. Even with fewer long delays the EU regulation provides for refunds – these are staggered by hours of waiting time and length of the flight. At a distance of 1500 km, you may reclaim shares of the cost of the reservation after two hours delay on longer flights from three hours and flights from 3500 km in four hours. Also in case of personal injury and There’s money from the airline major damage or loss of luggage up to 120,000 euro gets oneself or members if you violated the flight or died. There are also adequate reimbursement of damages for lost luggage. Extra costs incurred due to the difficulties, additional travel expenses, hotel or car rental, but also lost working days, shall also be refunded by the airline. More information: press

VIR Sentenced By Unister Opinion In The Report By The TV Magazine

Responsibility for serious online flight offers the tourist providers and not consumers Munich, 26 April 2012 (w & p) of Internet travel distribution Association (VIR) reacts with incomprehension on the opinion of University Service GmbH in the ZDF WISO”by last Monday. The business magazine had reported fluege.de is the flight Portal associated with Unister and described specific cases where an advance not displaying service charge was calculated in addition customers in the final booking. Unister spokesman Konstantin Korosides insisted in the television report that transparency rule on the above portal and all costs to see. At the same time, he recommended the consumer centres to train senior citizens with regard to Internet bookings, because according to Unister especially older customers would get the prices wrong. VIR Board Michael Buller shows puzzled about this proposal: to portray seniors as seemingly naive and simple-minded Internet users, is in no way of our Experience.

As Saxony was determined by the Consumer Council also in the WISO post, there are complaints of all ages regarding the mentioned booking problems. The television report also called an EU regulation, according to which the total price including taxes and charges at the first mention of the offer must be displayed. We deem this arrangement reasonable and justified, because consumers here can make a unique purchase decision due to a price and for this there must be fair competition.” The seven biggest online travel companies in Germany – by the booking method described in the report of the WISO Buller Michael distanced on behalf of members affiliated in the VIR. The VIR Executive Board stressed: the responsibility for a reputable online flight booking is not at consumers, but at the respective tourist providers. The way of booking the WISO post criticized differs fundamentally from those of VIR members. All our members receive certificate the TuV Sud safer shopping from neutral point and dedicated to binding quality standards. Give certainty, to be on the VIR Member portals consult reputable, competent and customer-friendly and serves consumers.” Michael Buller continued: the exemplary impulses, which we use in the context of the VIR for the entire travel industry, suffer from alarmingly through methods such as the operations described in the WISO post. The entire online travel industry suffers this.” The VIR: The Internet travel distribution Association (VIR) is the Trade Association for the tourist economy of the Internet.

Its members include tourism, lastminute.de, opodo.de Expedia.de, ebookers.de, HolidayCheck, JT and weg.de seven of the largest online travel companies in Germany, who generate revenues of around two billion euros. All VIR member companies have themselves and their services TuV certified and thus occupy a role model for the entire travel industry. Supporting members of the VIR are Alliance global assistance, Amadeus Germany, BPCS consulting services, CEWE COLOR, DB Sales, DERTOUR, DMC Digital Media Center, fact-finder, FTI Touristik, GIATA, HanseMerkur, Pisano holding, Sabre Travel network, sunny cars, traffic, travel IT, Travelport, arranged, Travelzoo (Europe) Ltd., TrustYou, TUI interactive and @Leisure BR BV. Further information about the Association, visit. “” Branch: Internet travel distribution Association, Celtic ring 9, 82041 Oberhaching, phone: 089-610667-29, E-Mail:,, Internet: press releases on the Internet: the latest press releases are on the Internet under in the press area “to the download” available. The inclusion in the press distribution via the Internet is also possible. Take advantage of our service and subscribe to the RSS-feeds of VIR.

University Service GmbH

Fluege.de airline survey: Condor too inflexible in the customer survey of the Internet portal fluege.de 79% of respondents indicate to recommend the airline Condor, however, overall only about half of the respondents with the relationship between price and performance is satisfied. As the news report on fluege.de, interfere with the passengers on the lack of goodwill in excess baggage. It must be paid even less exceeding the predetermined number of kilos. And although the customer with the service are generally satisfied, they want the option of online check-in and demand more legroom for long-haul flights. Facebook has many thoughts on the issue. Just when the legroom, only 25 percent of the surveyed passengers were satisfied.

A further point of criticism is the supply on board: only 33 percent of the respondents are satisfied with the catering. “35 percent rate the dishes with satisfactory” and 24 percent awarded the school grade 4 for the menus. The missing selection of dishes is often criticised by respondents. The extra cost for vegetarian Courts encounter little understanding. 71 percent of respondents Condor fellow airmen, however, satisfied with the submitted drinks. “” Film and music on board rate 28 percent with good “and another 28 percent with satisfactory”. Many respondents wishing that the required headphones in the price are included and must be purchased not in addition.

With the range of magazines and newspapers, 43 percent are satisfied. However, the small number of available specimens is criticized. Frequent flyer is angry about the small range of the film and the accompanying film repeats. That’s why the passengers could also most likely on the movies, as well as magazines and the on-board duty-free renounce, if so the price could be lower. Long-haul pilots, however, perceive the service as essential. A good catering, convenience and entertainment are a good flight for them. More information: news.fluege.de/…/ airline customer survey by fluegede… About fluege.de: The University of first media GmbH markets successful German-language Internet portals in the travel sector as,, and. Also, the University Service GmbH, acts as a tour operator and travel auctions the online auction site via. Complementary products and services are offered in the areas of finance with and consumer information with.

Rest Places For River Trips

Almost all tour operators offer Restplatz for River trips to load travel – a super way for cheap holiday rest places for River trips, are minute by all tour operators, offered under the official list price. Who wants to go on holiday soon determined, can book one of the cheap places of rest for tour operators. It will be difficult if opt for a certain country already has, because it still remaining places are not always free. Who is however flexible and also like elsewhere travels can save money with a rest room. These so-called load minute travel is one the fastest in the Internet on the pages of the tour operator. It will be offered in addition to long-distance travel, such as adventure trips and expeditions, in the different countries. You can determine the best rest place offers, by comparison, on special Internet sites.

You must determine the prices not on each individual tour operators, and then subsequently compare these. It takes far too long and When they finally found the best operators, it can be that the remaining places are already sold. Usually, the rest places for people are suitable, which can take leave in the short term, or it doesn’t matter which, where the journey goes. Who must register holiday early with the employer, use probably prefer the early-bird discount, which also significantly reduces the travel price. Who book late or wants to snag a rest place shortly before the holidays, can have bad luck and must spend his vacation may at home. Just before the peak tourist season, there are often no remaining places. Families have often no other choice with children to go in the holiday vacation and to get enough rest places for air travel, the risk is simply too great.

Etihad Airways Expands

New air route to Dusseldorf enjoy who want to escape the winter and the eternal gray in Germany and instead some Sun wants to, can now fly four days a week South thanks to the new flight of Etihad Airways. The online portal fluege.de informs about the new flight route of Dusseldorf from private and business travellers and discusses planned extensions. Etihad Airways has evolved steadily lately. These include cooperation with other airlines as well as expand its own flight offer. The latest extension is now a flight route from Dusseldorf to the Arab hub in Abu Dhabi.

Since December 16, the airline flies four times a week to the capital city of North Rhine-Westphalia and has thus made a further connection between the Arabian peninsula and Europe. Currently private and business travellers can fly every Monday and Friday at 2:05 of Abu Dhabi to Dusseldorf, where they arrive against 6:25 local time. For the return flight, a machine is at 11:00 each to the Available, which reached Abu Dhabi at 20:25. For longer stays, there are also flights on Tuesday and Saturday. On these two days, a later return can be selected, which leaves Dusseldorf against 21:30 and arrives the next morning at 6:55 in Abu Dhabi. Visitors to Abu Dhabi to Dusseldorf International Airport can on Tuesdays and Saturdays, to fly at 9:00 in the North Rhine-Westphalian state capital.

The time of arrival on German soil is then at 13:20. A further extension is planned until April, foresees then daily flights on this route. For more information: news.fluege.de/… University Service GmbH Lisa Neumann