An of the first was Royal Dutch/Shell with its famous planning scenarios. We also use them through the coaching skills of inquiry and reflection for the development of the learning of new skills. For the implementation of innovations in equipment and organization: institutional. Yes, also for the implementation of institutional innovations. We have come to the conclusion that the success, in the long term depends on the process whereby persons and teams transform their mental models. To do this we consider planning as acceleration of learning rather than as perfect plans. As that it is very difficult to see the models in use, much more projected in stock and in future, the help of coaching committed to truth can be of great help. And very important: also for the resolution of conflicts and dissolution of defensive routines.
Routines are mental habits that our unconscious has taken root to protect us from threat States that arise When we expose our thoughts. The worst thing is that these routines are transformed into organizational culture. Argyris says: once the organization becomes infected also becomes carrier. The teams are organizations MicroWorlds. It is normal that defensive routines affect the team.
They act as an obstacle for collective learning. But the defensive routines can be transformed into an ally to build a computer that learns. Integration of the systemic perspective with mental models. Both the people and the learning organisation make critical decisions based on shared understanding of interrelationships and patterns of change. The integration of the systemic perspective with mental models does not consist only in the transformation and development of these but in the modification of the way of thinking. People and learning organizations spend thinking about the domination of the facts to recognize long-term change patterns and structures that generate them. How to deal with defensive routines and conflicts of a team for transform them into productive in other articles, in my book, and especially in Masters and courses emphasize the importance of routines.