EXPERTISE: DEVELOPER LEADERSHIP MATTERS: QUALITY CULTURE TEACHER: RENE ROSS ALUMNA: MA. To know more about this subject visit Roland Berger. ELENA PeREZ VALLADAREZ R.T.T.: A0337 zone ACAPULCO developing a culture of quality starting up the concepts of quality requires the existence of a favourable cultural environment to succeed. The concept of quality culture is very broad, confusing, intangible and therefore difficult to define, therefore it is necessary to refer to any social group, in order to determine the characteristics of the behavior of individuals and the own behavior, which defines an organization. However, the cultural characteristics that must have an organization and their individuals to successfully face challenges of total quality can be known. As for the personal quality culture it must be closely related to the practice of a morally balanced life quality, so must put into practice the values of the Decalogue of development. A personal quality culture is understood as the set of values and habits that owns the subject and be complemented by the use of practices and tools of quality in the daily Act, allow you to collaborate with your organization to meet the challenges that are presented in the fulfillment of its mission. Organizations that want to deal with the current challenges needed paradigm change and incorporating the approach of quality, both in the planning, execution, control and all its processes of production or provision of services.
The shift to the paradigm of quality requires the existence of a cultural ad hoc I ambiento, I mean a culture of quality both at the level of the people as the Organization itself, in regard to the habits, customs, values, etc., which must have and implement both the individuals and the Organization to meet the challenges of today. Culture is the pattern by means of which individuals belonging to a group, organization, and society are educated and incorporated to the same activity. Culture must be in motion since it changes depending on the challenges faced by individuals, groups and organizations.